Refund policy

Return and Exchange Policy

  1. Right of Withdrawal (Return Policy)
    Customers may withdraw from the purchase and return the product within 90 days of receiving it, without providing any reason. The right of withdrawal applies only to unopened products in their original condition.
  2. Return Conditions and Address
    Within the 90-day withdrawal period, you may return unopened products in their original condition. In this case, the cost of return shipping is borne by the customer.
    Return address: Mycolife Central Warehouse, Slovakia 94501 Komárno, Petofiho 13.
  3. Exchange Option
    If you wish, you can request an exchange for your product. Please contact our customer service to arrange the details.
  4. Refund
    After the returned product(s) have been received and inspected, the purchase price will be refunded using the original payment method, no later than 14 days after receipt.
  5. Contact
    If you have any questions or wish to initiate a return or exchange, please contact us: